We are based in Perth, Western Australia. All of our products are printed in Australia.

Last updated: 01/01/26

Thank you for shopping with us! We are proudly based in Australia, and we aim to process and ship all orders as quickly and efficiently as possible.

1. Order Processing Time

• Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
  
• Orders placed on weekends or public holidays will be processed on the next business day.
  
• During peak periods, sales, or promotions, processing times may be slightly longer.
  

2. Shipping Locations

We currently ship to:

• Australia-wide
  
• International shipping may be available upon request (please contact us before ordering).
  

3. Shipping Methods & Delivery Times

Within Australia:

• Standard Shipping: Estimated delivery 3–7 business days after dispatch
  
• Express Shipping: Estimated delivery 1–3 business days after dispatch
  

Delivery times may vary depending on your location, courier delays, or external factors beyond our control.

4. Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.
  
• Free shipping promotions may be offered from time to time and will be clearly stated on our website.
  

5. Order Tracking

• Once your order has been dispatched, you will receive a confirmation email with tracking details.
  
• Please allow up to 24 hours for tracking information to update.
  

6. Delivery Issues

• Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost parcels due to incorrect address details.
  
• If your parcel is marked as delivered but you have not received it, please contact the courier first. If the issue remains unresolved, contact us and we’ll assist where possible.
  

7. Returns, Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 7 days of delivery.
  
• Include your order number and clear photos of the issue so we can resolve it promptly.
  
• If you are unhappy with the item, the quality or need further assistance please contact us within 7 days of delivery.
  

8. International Orders (If Applicable)

• International customers are responsible for any customs duties, taxes, or import fees.
  
• Delivery times for international orders vary depending on destination and customs processing.
  

9. Contact Us

If you have any questions about shipping or your order, please contact us.

Last updated: 01/01/26

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or purchase from us.

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

We are a Perth-based Australian clothing company operating online.

2. What Personal Information We Collect

We may collect the following personal information when you interact with our website or place an order:

• Full name
  
• Email address
  
• Phone number
  
• Shipping and billing address
  
• Payment details (processed securely via third-party payment providers – we do not store card details)
  
• Order history
  
• IP address and browser information (for website analytics)
  

3. How We Collect Your Information

We collect personal information when you:

• Place an order through our website
  
• Create an account (if applicable)
  
• Subscribe to our mailing list
  
• Contact us via email or contact forms
  
• Browse our website (via cookies and analytics tools)
  

4. Why We Collect Your Information

We collect and use your personal information to:

• Process and deliver your orders
  
• Communicate with you about your order
  
• Provide customer support
  
• Send marketing communications (only if you opt in)
  
• Improve our website and services
  
• Meet legal and regulatory obligations
  

5. Disclosure of Personal Information

We may share your personal information with trusted third parties only where necessary, including:

• Payment processors
  
• Shipping and courier providers
  
• Website hosting and e-commerce platforms
  
• Email marketing services (if you subscribe)
  

These third parties are required to handle your information securely and in accordance with privacy laws.

We do not sell or rent your personal information.

6. International Data Transfers

Some third-party services we use (such as website hosting or email platforms) may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

7. Cookies & Analytics

We use cookies and analytics tools to:

• Understand how visitors use our website
  
• Improve functionality and user experience
  

You can disable cookies through your browser settings, however some features of the website may not function correctly.

8. Marketing Communications

• You will only receive marketing emails if you have opted in.
  
• You can unsubscribe at any time using the link in our emails or by contacting us directly.
  

9. Storage & Security of Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely and only accessed by authorised personnel.

10. Accessing or Correcting Your Information

You have the right to:

• Request access to your personal information
  
• Request correction of inaccurate or outdated information
  

To make a request, please contact us using the details below.

11. Complaints

If you believe your privacy has been breached, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.